Introduction

  Build N Clean Services Private Limited ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services and interact with our website or other communication channels.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, contact number, email address, residential or business address, and other similar details provided by you.
• Service Details: Information related to the cleaning services requested or provided, such as type of service, schedule, and property details.
• Payment Information: Billing address, payment method, and transaction details, where applicable.
• Communication Records: Any communication through emails, phone calls, or other means, including queries, feedback, and complaints.
• Technical Information: Information about your device and internet connection, including IP address, browser type, and pages accessed if you visit our website.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our cleaning services.
• To communicate with you regarding services, appointments, and any other updates.
• To process payments and manage billing and invoices.
• To improve our service offerings and customer experience.
• To comply with legal obligations and protect our legal rights.
• To send marketing communications, offers, and promotions (with your consent).

3. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with:

• Service Providers and Contractors: Trusted third-party service providers who assist us in delivering our services.
• Legal and Regulatory Authorities: If required to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our best efforts, no security measure is entirely foolproof. Therefore, we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information at any time.
• Data Deletion: You can request the deletion of your personal data, subject to our legal obligations to retain certain records.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide customized content. You can control the use of cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we will notify you of significant changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us at:

  Build N Clean Services Private Limited
Email: info@buildnclean.com
Phone: +91 8432003001​​​​​​​
Whatsapp:+91 8921889627

Address: 2nd Floor, Zulu Tower
Puthukulangara, Thalikulam
Pin 680569, Kerala