1. Definitions
- "Company" refers to
Build N Clean Services Private Limited.
- "Client" refers to the person or organization receiving cleaning services.
- "Services" refers to the cleaning services provided by the Company as agreed in the service contract or work order.
2. Service Agreement
- The Company agrees to provide cleaning services as described in the agreed service contract or work order.
- Services will be delivered in a professional manner, adhering to the highest industry standards.
- The Client agrees to provide accurate information regarding the cleaning requirements and access to the premises.
3. Scope of Services
- The Company offers a variety of services, including but not limited to:
- House/Office Cleaning
- Commercial Cleaning
- Window Cleaning
- Post-Construction Cleaning
- Outdoor Cleaning
- Kitchen & Bathroom Cleaning
- Eco-Friendly Cleaning
- Weekly & Monthly Regular Cleaning
- Sofa & Carpet Cleaning
- Sanitization Services
- Any changes or additions to the scope of work must be agreed upon in writing by both parties.
4. Service Schedule and Availability
- Services will be provided as per the agreed schedule. Any changes to the schedule must be communicated at least 24 hours in advance.
- The Company reserves the right to reschedule services due to unforeseen circumstances such as weather conditions, staff unavailability, or emergencies.
5. Pricing and Payment Terms
- Service fees will be as quoted in the proposal or service agreement.
- Payments are due as per the terms mentioned in the service agreement, and all payments must be made within 7 days of invoicing.
- Late payments may attract additional charges as per the Company’s policy.
6. Cancellation and Rescheduling
- The Client may cancel or reschedule a service appointment with at least 24 hours' notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
- The Company reserves the right to cancel services if access to the property is not available or if conditions are deemed unsafe for the staff.
7. Liability and Insurance
- The Company carries liability insurance to cover damages caused by our staff during the provision of services.
- The Company is not liable for any damages caused by the Client’s equipment or any pre-existing damages to the property.
8. Health and Safety
- The Company adheres to health and safety regulations and ensures that all cleaning staff are trained to use equipment and cleaning agents safely.
- Clients must inform the Company of any health or safety hazards in the cleaning area.
9. Confidentiality
- The Company respects the privacy and confidentiality of all Clients and will not disclose any personal or business information to third parties without prior consent.
10. Termination of Services
- Either party may terminate the service agreement by providing a written notice of 15 days.
- The Company reserves the right to terminate services immediately if there is a breach of terms, misuse of services, or safety concerns.
11. Dispute Resolution
- Any disputes arising from the services provided shall first be attempted to be resolved amicably between the parties.
- If unresolved, disputes will be subject to the jurisdiction of the courts in the state where the Company is registered.
12. Amendments
- The Company reserves the right to amend these terms and conditions at any time. Changes will be communicated to the Client in writing.
13. Governing Law
- These terms and conditions are governed by the laws of India.
Conclusion
By engaging the services of Build N Clean Services Private Limited, the Client acknowledges and agrees to abide by the terms and conditions outlined above. These terms ensure a clear understanding of the expectations, responsibilities, and standards of service, fostering a professional relationship built on trust and mutual respect. If you have any questions or concerns regarding these terms, please feel free to contact us before signing the agreement.
Contact Us: +91 8432003001
+91 8921889627
Email: info@buildnclean.com
